FAQ

Frequently Asked Questions

A: Your trust and satisfaction are our main priority. We take your trip as seriously as you do. We carry an A+ rating with the Better Business Bureau. And with over fifteen years of experience, we know how to provide service you can count on.

A: We’re insured, bonded, and authorized to do business as a pre-arranged transportation company. There’s nothing more important to us than getting you to your destination safely.

A: You can book online at www.atcmco.com We also accept reservations by phone at 407-851-2625 and by email at info@atcmco.com.

A: Yes, you will get a full, detailed confirmation email with the description of your reservation immediately.

A: Yes, you can always cancel your service. You’ll receive a full refund if you cancel at least 24 hours prior the scheduled pickup time. After that, you will receive a 50% refund.

A: No. Our prices include airport fees, tolls and port fees. The price we quote upon booking is the price you pay. A gratuity for driver is not required, but it is appreciated for good service.

A: Our rates are per group family. We do not offer shared shuttle. Service will be 100% PRIVATE

 
  • A: It depends on your party size, we do have the following vehicle schedule:
  • Luxury Sedans for up to 3 people (Cadillac, Lincoln, Chrysler 300
  • Minivans or SUV up to 6 passengers
  • Ford E-350 up to 10 passengers
  • Ford Transit or Mercedes Benz Sprinter up to 14 passengers 
  • Ford E-450 Minibuses up to 25 passengers 
  • Vanhool 2045 up to 59 passengers

A: At Orlando International Airport, we have a spot assigned to us in each terminal. Your confirmation email you will give you full instructions for meeting our driver. You can also download our customer mobile app, ATCUSA, and track your driver.

A: Our service is PRIVATE. When you book a ride, your party will be the only passengers.

A: 100 % YES. We understand that weather can cause last-minute changes. Just contact us as soon as you know about the change and we’ll make sure you get a full refund.

A: We have proudly served Florida since 2002.